Lia Gabriela Flores Palacios
Ellis Michael Rustom, Esq.
Education
- J.D., University of Mississippi School of Law
- B.A., Public Policy Leadership, University of Mississippi
Bar Admission
- Mississippi
ellis michael rustom, esq.
biography
Ellis Rustom, a distinguished attorney at Rustom Law Firm PLLC, brings a profound understanding of legal complexities and a compassionate approach to his practice. Ellis graduated early from the University of Mississippi School of Law in December 2018, where he honed his skills in the Low Income Housing Clinic and Advanced Housing Clinic, showcasing his commitment to serving underrepresented communities. With a Bachelor's degree in Public Policy Leadership from the same institution, Ellis combines his legal expertise with a strong foundation in public policy, enabling him to navigate the intricate landscape of law and governance effectively.
biography
Lia Gabriela Flores Palacios brings a rare blend of legal precision, operational discipline, and client-centered communication to her role as Chief Legal Assistant at The English Law Firm. With dual bachelor’s degrees in Society & Environment and Political Science from the University of California, Berkeley—paired with a background in contract management and compliance—Lia has built her career on elevating legal workflows, strengthening organizational systems, and ensuring every client receives attentive, informed support at every stage of their case.
At The English Law Firm, Lia manages the full lifecycle of legal matters—from intake to resolution—coordinating discovery, drafting, case research, document preparation, scheduling, and trial support. Her disciplined approach keeps cases moving efficiently, while her fluency in English and Spanish allows her to bridge communication gaps and provide clarity for clients navigating complex legal processes. She collaborates closely with attorneys across practice areas to streamline workflows, anticipate needs, and maintain meticulous oversight of deadlines, filings, and compliance requirements.
Lia’s operational insight is grounded in her previous experience managing RFPs, vendor relationships, and multi-team projects, where she learned to coordinate high-volume tasks without sacrificing quality or accuracy. She now applies that same focus at English Law Firm—reducing delays, strengthening documentation practices, and implementing structured systems that enhance the firm’s ability to deliver timely, professional legal support. Her commitment to organization and consistency helps attorneys dedicate more time to strategy, negotiation, and advocacy.
Beyond her day-to-day responsibilities, Lia plays a key role in shaping the firm’s internal processes. She refines communication standards, enhances document workflows, and ensures each client’s experience reflects the firm’s values of clarity, compassion, and professionalism. Her ability to translate complex legal concepts into accessible, supportive guidance has earned the trust of clients and colleagues alike.
Lia is also expanding her legal skill set with a growing interest in legal technology—particularly tools that automate drafting, streamline research, and improve client engagement. Her forward-thinking approach positions her as a bridge between traditional legal support and the future of tech-enhanced legal operations.
Driven, detail-oriented, and deeply committed to client care, Lia embodies the firm’s mission: to provide accessible, reliable, and human-centered legal services. As The English Law Firm continues to grow, her leadership in case management and operational excellence remains a cornerstone of the firm’s success.
